Learning Environment
Info & FAQs for Learners.
Log-In Questions
Navigation Questions
Assignment Questions
Content Questions
- Unable to Proceed After Viewing Policy Link
- Why can't I download or open a PDF?
- Why am I not taken to the “next” lesson when I click Next? I am taken to an entirely different lesson!
- How do I start the training?
- I get a message that the pop-ups are blocked and that I should contact technical support. What should I do?
- The content doesnt fit the window. I have to scroll to see the full screen. The next arrow is missing so I can't proceed.
Video Questions
- There is a button to access Picture in Picture (PIP) for videos. It is distracting, can you turn it off?
- How can I access captions for the videos?
- Why are there quality issues with the first video in the training?
- When using Apple Safari on Mojave, videos do not automatically play after the first click similar to the other browsers.