Account Admins

Admin Fundamentals

• Project Outline
• Step 1: New Admin Activation
• Step 2: Site Configuration
• Step 3: Import/Update Roster
• Step 4: Create Training Groups
• Step 5: Content Configuration

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FAQs

• Logging Into Emtrain
• Configuring Groups for Retraining
• Campaign Assignments
• Policy Review & Acknowledgement
• Learner Accommodations

Analytics

• Analytics FAQ
• Social Indicators on Manage Dashboard
• Overview Tab in Analytics
• Attrition Barometer FAQ
• Scores Tab in Analytics
• Segmentation Tab in Analytics (Premium Analytics)

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Account Admin Guide

• User Management
• Training Assignments
• Communication Strategy
• Monitoring Campaigns
• User Experience

Technical Specifications

• Connectivity
• Password Parameters
• Allowlist Information
• Minimum System Requirements

Important Guides

• Crisis Response Guide
• Harassment Training Guide for 2023

Users

• User Roster
• User Profiles
• User Status
• On Leave Status
• Custom Profile Fields
• Roster Import Tool

See all 8 articles

Campaigns

• Understanding Campaigns
• Campaign Creation Guide
• Campaign Notifications
• Notification Template Suggestions
• Campaign Actions
• One-Off Assignments

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Reports

• Account Dashboard
• Completion Report
• Engagement Report
• Insights Report
• User Activity Report
• User Lessons Report

Site Config & Integrations

• Webex + Emtrain App Integration
• Self-Reporting Demographic Data Collection
• Login Info
• Company Logo Upload & Specifications
• Single Sign-On Options
• SFTP Data Sync Guide

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Getting Started

• Programs Requiring Policies