Account Admins

Admin Fundamentals

• Admin Guide: Getting Started with Emtrain
• Admin Training Series
• Step 1: New Admin Activation
• Step 2: Site Configuration
• Step 3: Import/Update Roster
• Step 4: Create Training Groups

See all 11 articles

FAQs

• Logging Into Emtrain
• Configuring Groups for Retraining
• Campaign Assignments
• Policy Review & Acknowledgement
• Learner Accommodations

Analytics

• Analytics FAQ
• Social Indicators on Manage Dashboard
• Overview Tab
• Sentiment Scores Tab
• Benchmarked Scores Tab
• Recommendations Tab

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Account Admin Guide

• User Management
• Training Assignments
• Communication Strategy
• Monitoring Campaigns
• User Experience

Technical Specifications

• Connectivity
• Password Parameters
• Allowlist Information
• Minimum System Requirements

Important Guides

• Crisis Response Guide
• Harassment Training Guide for 2023

Users

• User Roster
• User Profiles
• User Status
• On Leave Status
• Custom Profile Fields
• Roster Import Tool

See all 8 articles

Campaigns

• Understanding Campaigns
• Campaign Creation Guide
• Campaign Notifications
• Notification Template Suggestions
• Campaign Actions
• One-Off Assignments

See all 7 articles

Reports

• Account Dashboard
• Completion Report
• Engagement Report
• Insights Report
• User Activity Report
• User Lessons Report

Site Config & Integrations

• Microsoft OAuth
• Webex + Emtrain App Integration
• Self-Reporting Demographic Data Collection
• Login Info
• Company Logo Upload & Specifications
• Single Sign-On Options

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Getting Started

• Programs Requiring Policies