The functionality is such that the Next Lesson will take you to the first-next incomplete lesson in the Lesson List. This means if there is an incomplete lesson at the top of the Lesson List, you will be taken there when you click Next Lesson. This may feel “jolting” to User who was expecting to simply move down the list. However, the functionality was designed to ensure all lessons are completed before moving further along.
Articles in this section
- Why can't I go beyond the Policies chapter?
- Why can't I download or open a PDF?
- Why am I not taken to the “next” lesson when I click Next? I am taken to an entirely different lesson!
- How do I start the training?
- I get a message that the pop-ups are blocked and that I should contact technical support. What should I do?
- The content doesnt fit the window. I have to scroll to see the full screen. The next arrow is missing so I can't proceed.
- Can I change my answer to a question that I previously answered ?
- Understanding Interaction Responses
- Pre-Populated Responses
- Program Timer Guide