When first logging into the system, you will need to create a password. If you have received an Assignment email please click on the Let's do this button.
You will be directed to your company account, and will enter a new password.
- Enter a new password for your account.
- Confirm password.
- Click the Save button.
Password set was successful when you receive the Great News! message.
Click Continue to Emtrain to return to the Login screen and use the newly created password to access your account. Upon logging in with your newly created password best practice is to bookmark this link so you can return to your learning environment at anytime.
It says the login/password are unauthorized.
An unauthorized error message can mean several things:
- The email address entered in the login screen does not match the email address listed on your profile. Use the email address from your notification email sent from the system.
- The password entered was incorrect. Try to enter the password again in case it contained errors. Passwords are case sensitive, so make sure to turn off the caps lock key and verify that you have capitalized the correct letters. There should not be spaces entered before or after the email address or password.
The Password and Confirm Password fields must match.
You will receive this error if the Password and Confirm Password fields were completed differently. Fields must match before you can proceed.