We have collected the most common questions asked by Emtrain learners. Please click on the question for additional assistance.
I receive the error message "Password rest token has expired". Can you help me log into the system?
My password link has expired. Can you help me log into the system?
I reset my password but haven't received an email. Can you help me log into the system?
Is there a general overview on how to use the platform?
How do I download my Completion certificate?
How can I change the language of the training?
Why did I receive an email reminder when I've already completed the training?
Why isn't the completion registering correctly on my company's learning management system?