Emtrain AI Status

Emtrain AI status is "All Systems Operational" unless otherwise noted below. 

March 20, 2020

Investigating [3/20/2020 9:42am PST]: We are currently experiencing performance issues; as a result, Emtrain AI might not be available for some of our customers. We are currently investigating this issue and we're hoping to get it fixed as soon as possible. Our sincere apologies for the inconvenience; if you're impacted by this issue, please keep an eye on this page for the latest updates. 

November 13, 2019

Issue Summary [11/13/2019 9:54am PST]: Our cloud provider had a failure this morning with their database service. This resulted in our application being unable to read and write data. This appeared as a network error, which is our general error for unable to complete the request. Everything appears to be functioning as normal at this time. We'll continue to monitor the situation. 

Resolved [11/13/2019 9:47am PST]: This issue has now been resolved and all customers should once again be able to access Emtrain AI. 

Investigating [11/13/2019 8:42am PST]: We are currently experiencing some difficulties; as a result, Emtrain AI might not be available for some of our customers. We are currently investigating this issue and we're hoping to get it fixed as soon as possible. Our sincere apologies for the inconvenience; if you're impacted by this issue, please keep an eye on this page for the latest updates. 

November 12, 2019

Issue Summary [11/12/2019 1:32pm PST]: Due to a computing resources issue that went undetected, our SCORM content delivery service was off line during the holiday until Tuesday, 11/22 10AM PST. The situation has been corrected. We take service outages very seriously and are adding additional resource monitoring to prevent a recurrence of this issue.

Resolved [11/12/2019 8:07am PST]: This issue has now been resolved and all customers should once again be able to access Emtrain AI. 

Update [11/12/2019 6:12am PST]: We are continuing to investigate this issue and hope to have it resolved as soon as possible. We will update this page as soon as we have more information. 

Investigating [11/11/2019 9:05am PST]: We are currently experiencing some difficulties; as a result, Emtrain AI might not be available for some of our customers. We are currently investigating this issue and we're hoping to get it fixed as soon as possible. Our sincere apologies for the inconvenience; if you're impacted by this issue, please keep an eye on this page for the latest updates. 

January 28, 2019

Update [1/28/2019 12:10pm PST]: We are continuing to investigate this issue and hope to have it resolved as soon as possible. We will update this page as soon as we have more information. 

Investigating [1/28/2019 9:08am PST]: We are currently experiencing some difficulties with load times; as a result, Emtrain AI might not be easily available for some of our customers. We are currently investigating this issue and we're hoping to get it fixed as soon as possible. Our sincere apologies for the inconvenience; if you're impacted by this issue, please keep an eye on this page for the latest updates.