Like it or not, some degree of conflict is part of the human condition - and a part of every workplace environment.
Effective conflict resolution reduces distraction, increases performance and gives employees confidence that their concerns will be heard, taken seriously, and fairly addressed.
This Conflict Resolution course presents productive ways to manage workplace conflict. Managers will be provided with five easy-to-remember steps for recognizing and managing workplace conflict.
- Conflict Resolution (CONRES) (20 Minutes)
A course timer is not included in the course. You may deploy a course with a timer using our Course Timer feature.
The course is available in English and 50 languages that have been translated through machine translations if you are hosted on our Emtrain AI platform. If you are a SCORM client, please review this article for more information.
Required Course Elements
No client-provided course elements are required for this course.