If you are receiving a reminder email, you have either not completed the training OR your employer's Learning Management System is not ready the completion.
The training is considered complete when all content has been viewed and the timer reaches zero minutes, if you have a timer included in your course. Please log back into the Learning Environment and review both of these items.
Here is what we recommend you look for:
Are there any dots to the left of the lesson titles?
That indicates they have not yet been started. Are there any green circles? That indicates a lesson is not yet complete. The lessons should all be in the check-marked state to be counted as complete.
Are there any minutes left on your timer?
It should say 0 minutes like this as opposed to a number of minutes remaining.
Once both the lessons have a checkmark to the left of every title and the timer reads 0 minutes, then your training will be considered complete and you can close out of the training.
Depending on how your training is administered and the size of your screen, you will either:
Click on the pink "Exit" button in the top right
Click on the Person Icon in the top right corner, then click on "Sign Out"
Click on the Circle with your first initial, then click on "Sign Out"
A screenshot of each scenario is provided below.
If this does not resolve this issue, please contact firstname.lastname@example.org with a screenshot that shows your progress.