Allowlisting helps to ensure both emails and content from Emtrain AI reach the learners in your organization. Pass this information along to your IT department prior to training deployment.
For Email
Please provide the information below to your IT Department so they can add Emtrain IP addresses to your company Allowlist to ensure that email notifications do not get blocked by your email server.
- o198214182.outbound-mail.sendgrid.net
- 198.21.4.182
NOTE: Please change only the "reply-to" email address when adjusting your preferences. Leave the "from" email address as "no-reply@emtrain.com" so that email delivery is not spoofed and rejected.
For Lesson Content & Videos
To ensure that Emtrain content is not blocked by your company firewall, please ask your appropriate IT personnel to enable/allowlist the following domains to allow video streaming:
- d2txlxmmgcace1.cloudfront.net
- s3.amazonaws.com
- *.centerstagelibrary.com
- *.emtrain.com
- ssl.p.jwpcdn.com/
Note: All subdomains of emtrain.com must be on your allowlist.
Emtrain's domains are secured using TLS 1.2. In order to access Emtrain AI Manage Tools or the Learning Environment, TLS 1.2 must be enabled.