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User Profiles

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User profiles include the data for each employee on your account. At this time, only First Name, Last Name and Email Address are required fields. Supervisor Status and Location are strongly recommended. Custom data fields can be added as needed. 

Add a New User

  • Select Users from the Manage Tools
  • Click the Add User button
  • Complete the Profile fields
  • Click the Save button

Edit a User Profile

To edit an existing profile:

  • Select Users from the Manage Tools
  • Search for the User you wish to edit (searches are case-sensitive and require exact matches)
  • Click View on the User you wish to edit (scroll to the right on the user table if needed)
  • Scroll down and click the Edit User button
  • Edit the Profile fields, as needed
  • Click the Save button

Profile Fields

  • Role will either be Account Admin or User (non-Admin)
  • First Name must indicate a Users’ First Name. This field will be used for Email Notifications and in their Learner Portal.
  • Last Name must indicate a Users’ Last Name. This field will be used for Email Notifications.
  • Email must be loaded with a user’s unique email address. This cannot be used for any other profile on your account.  
  • Notification Email is optional and may be included if an employee does not have a work email address and notifications should be sent to a team leader or team inbox. This does not have to be unique across the account. (Note: This field only populates if the Login Method is set to EEID or Email/EEID.)
  • Language is intended to indicate a Users’ preferred Language. Currently, the options include English and Spanish, although the interface and course are only available in English at this time. Users have the ability to update this themselves from the Update Profile link.
  • Title is intended to be a Users’ Job Title.
  • Role is intended to be used as a secondary way of designating employees. Consider using the field to indicate Department, Function, Classification, or another designation.
  • City is intended to be a distinct geographic city.
  • Location is intended to be a secondary way to indicate a Users’ Location. It could be used to designate the State or Country, the region or even the store number.
  • Description is intended as a bio field for our Course Experts but can be used as you please.
  • Supervisor is intended to indicate a users’ Supervisor Status. Please indicate Yes for Supervisor and No for Non-Supervisors.
  • Date of Hire written in a recognizable date format.
  • Employee ID is intended to be an identification number which is supplied by your HR System of Record or other HR System.
  • Exempt is intended to indicate a users’ Exemption Status. Please indicate Yes for Exempt and No for Non-Exempt.
  • Manager Email is intended to link users to their manager. It will appear as the Managers’ Name on a Users profile.The email listed here must also be in a user profile for the two to match up correctly. This field is not used for email communications at this time. 
  • Skip Verification indicates whether or not the User will set their own Password for the system or not.  Select Yes if you choose to skip the verification by the user and set up the password yourself. Select No if you choose to have learners verify their account by setting up their own password.
    • Password
    • Confirm Password

 

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