What is Segmentation by Question?

The Segmentation tab lets you break down employee responses by demographic or organizational attributes, such as tenure or department. This view helps reveal whether certain groups are having significantly different experiences than the organization overall. Segmentation highlights disparities across your workforce, so you can spot hidden risk areas or pockets of strength within specific populations.

How do I use the segmentation controls?

Segment Results By: Choose a demographic variable like Tenure to see group-by-group breakdowns
Minimum # of Learners: Filter out smaller segments to focus on the most actionable areas
Catalog Title / Culture Filters: Focus your results on specific content areas or questions
Keyword Search: Search for questions that contain specific phrases
Include New Hire Responses: Optionally include learners with less than 1 year of tenure. This is toggled off by default in order to reduce noise.
Show All Segments / Questions: Choose whether to display only segments/questions with the most complete responses, or include the full list

What does the table show me?

Each row represents a segment (e.g., "1-2 Years" or "10+ Years"), and each column is a question. The numbers represent the percentage of learners who selected a healthy response (which include disagree responses if the question is negatively worded).

Color shading highlights outliers—both positive and negative—relative to the organizational average
Sorting icons appear when you hover next to a question header. Click to sort that question by highest or lowest scoring segment

Can I choose my time periods?

The segmentation view uses defined time periods, including both calendar (e.g., Jan 01 2024 – Dec 31 2024) and rolling six-month periods.

What is Segmentation by Culture Skill?

This report allows segmentation by aggregated scores pertaining to Culture Skills. This includes drill downs at the Competency, Culture Skill, and Question level.

Like other Culture Skills pages, all scores represent benchmarked percentiles.

What are the different Report Type options?

Percentile by Segment

This view provides you with percentile scores within the benchmark, consistent in calculation to that Questions, Indicators, and Competencies on Overview and Scores pages.
In short it compares the score of each of your segment to the data of all other organizations (regardless of the segment). Said another way, segments are benchmarked against the entire population of learners, not against other segments of that type (e.g. female vs. all and not female vs. other females).
Colors show positive (green) and negative (red) outliers for your organization. If the color is gray, it means that this score trends with the overall experience at your organization.

Difference from Organization Score

This report is designed to highlight the greatest differences across your organization. It showcases the difference of each segment's score with your own organization's benchmarked score (found on Scores page).
Like the above, the colors show positive (green) and negative (red) outliers for your organization. If the color is gray, it means that this score trends with the overall experience at your organization.

What is the minimum learner threshold?

The minimum learner threshold helps you narrow down the results by number of learners who have responded to questions. This filter enables you eliminate smaller groups and focus on larger populations, as desired.

Note: We require a minimum of 5 respondents as the threshold for showing scores. This is to protect learner confidentiality, so that learners feel comfortable responding candidly.

Where does this learner attribute data come from?

You! Please work with your Admin and your Emtrain team to send relevant learner attribute data. Learn more about how to work with Emtrain on importing segments.